XENITT
Privacy Policy
Your privacy matters. Here's how we collect, use, and protect your information.
Information We Collect
- Account information: name, email, telephone
- Shipping and billing addresses
- Order history and payment records (we never store full card numbers)
- Marketing consent records, where you've opted in
- Communications with our team (such as support tickets)
How We Use It
- To process and ship your orders
- To respond to your enquiries and support requests
- To send marketing emails only when you've given consent
- To improve our products and service
Your Rights
You can request access to, correction of, or deletion of your personal data at any time. To make a data-deletion request, contact us through the Support Centre.
Marketing Consent
Marketing consent is separate from checkout terms. You can withdraw consent and unsubscribe at any time using the link in our emails or by contacting us.
Sharing
We do not sell your personal information. We share data only with service providers (payment processors, shipping carriers) necessary to fulfil your order, and only as required by law.
Security
We use secure, encrypted payment processing. Card details are handled entirely by our payment provider — we never store complete payment credentials on our servers.